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Is 'bikechain' a legitimate outfit?
Posted: Tue Dec 19, 2023 9:35 pm
by open roader
Long time time since I purchased brand new bicycle items.
I'm diving back into a new bike build and discover Wiggle/c r c have left Australia so my little rug has been pulled out from underneath me so to speak.
Is
www.bikechain.com.au a legitimate thing?
Any BNA members out there with experience using this website?
Re: Is 'bikechain' a legitimate outfit?
Posted: Wed Dec 20, 2023 8:08 am
by Retrobyte
Yes they are - once you add items to your shopping cart and go to checkout it shows which LBS will be handling the transaction. I've bought from them several times with no issues.
Re: Is 'bikechain' a legitimate outfit?
Posted: Wed Dec 20, 2023 8:13 am
by find_bruce
BikeChain Australia is a
registered business name, with a registered address of 23C Industrial Dr Braeside VIC 3195. It is registered to Bikechain Group Pty Ltd,
ABN 65 652 475 388, an Australian Private Company.
Re: Is 'bikechain' a legitimate outfit?
Posted: Wed Dec 20, 2023 1:06 pm
by ironhanglider
Co-Located with Bike Sportz Imports.
Part of the Family perhaps?
Cheers,
Cameron
Re: Is 'bikechain' a legitimate outfit?
Posted: Wed May 22, 2024 11:58 am
by Aushiker
I placed an order on
Bike Chain for a pair of
Ortlieb Fork Packs on Monday, 20 May 2024, and received them here in the West on Wednesday, 22 May 2024. It was a pretty impressive service, given I got a $10 discount, and postage was free.
Re: Is 'bikechain' a legitimate outfit?
Posted: Wed May 22, 2024 11:46 pm
by DavidS
Sounds similar to Bike Exchange, not totally convinced by this business model but would be good if they keep local bike shops going.
DS
Re: Is 'bikechain' a legitimate outfit?
Posted: Thu May 23, 2024 3:59 pm
by CmdrBiggles
I have had roadside conversations about this conglomerate. Bike Chain and Bike Sports Imports are said to be part of the Cecil Walker empire, helmed by David Cramer at the Braeside WH/DC facility (the shop in Melbourne CBD being run by brother Anthony; ordering on line at CWC is handled by Braeside unless the item(s) are in stock for collection). They have their fingers in many (very profitable) pies; he has a nice Porsche (!)
. I haven't seen David for 40+ years, but Anthony — often enough here and there.
Re: Is 'bikechain' a legitimate outfit?
Posted: Thu May 23, 2024 4:03 pm
by CmdrBiggles
Aushiker wrote: ↑Wed May 22, 2024 11:58 am
I placed an order on
Bike Chain for a pair of
Ortlieb Fork Packs on Monday, 20 May 2024, and received them here in the West on Wednesday, 22 May 2024. It was a pretty impressive service, given I got a $10 discount, and postage was free.
Postage was free...
No such thing as 'free postage' — this cost is built in to the cost of the goods, a common trick everywhere to reel-in the fish, and it has been seen in Melbourne with retailers keen to move Ortlieb stock. It's on a par with the Woolworths save 4c a litre off petrol offer — you're paying for the "discount" every time you go shopping there.
Re: Is 'bikechain' a legitimate outfit?
Posted: Thu May 23, 2024 5:33 pm
by Aushiker
CmdrBiggles wrote: ↑Thu May 23, 2024 4:03 pm
Postage was free...
No such thing as 'free postage' — this cost is built in to the cost of the goods, a common trick everywhere to reel-in the fish, and it has been seen in Melbourne with retailers keen to move Ortlieb stock. It's on a par with the Woolworths save 4c a litre off petrol offer — you're paying for the "discount" every time you go shopping there.
Apparently...
Maybe it applies to you, but please do not assume we are all as gullible (nor as stupid for that matter).
Re: Is 'bikechain' a legitimate outfit?
Posted: Tue Jun 04, 2024 4:40 pm
by AUbicycles
Just human nature. As a customer I prefer to see a total, all inclusive price.
Seeing $44.95 incl. shipping (or free shipping) is better than $39.95 plus $5.00 shipping.
For a retailer it is not a trick, rather an awareness how customers behave and providing the right info and reducing hurdle to conplete the purchase.